1. Terms & Conditions
Last updated: Nov. 14, 2025
Welcome to Toad’s Pens (“we,” “us,” “our”). By using anuralabs.com and purchasing from us, you agree to these Terms & Conditions.
1. Age & Eligibility
- You must be 21 years of age or older to use this website and purchase products.
- By ordering, you confirm you are 21+ and legally allowed to buy and receive these materials in your jurisdiction.
2. Research Use Only
- All products are sold for in vitro research applications only.
- Products are not for human or animal consumption, clinical use, diagnostic use, or any other in vivo application.
3. No Medical Advice
- We are not a pharmacy or medical provider.
- We do not provide medical advice, dosing instructions, or reconstitution guidance for human use.
- Nothing on this website is a substitute for professional medical advice.
4. Compliance & Safety
- It is your responsibility to:
- Handle all materials under your institution’s safety protocols, and
- Comply with all applicable local, state, and federal laws and regulations.
- You represent that you are a qualified researcher or acting on behalf of a qualified institution.
5. Orders, Payment & Risk Controls
- We may refuse, cancel, or limit orders at our discretion, including for compliance, risk, or fraud concerns.
- You agree that your payment may be subject to risk screening by our payment partners.
- If an order is cancelled after payment, we will refund the product cost.
6. Shipping, Risk & Customs
- Shipping, risk of loss, damaged items, and customs issues are governed by our Shipping & Returns Policy, which is part of these Terms.
- Risk of loss passes to you when we hand the package to the carrier.
7. Sales Are Final
- Due to the nature of these materials, all sales are final.
- We do not accept returns or exchanges.
- Limited remedies for damaged or incorrect items are described in our Shipping & Returns Policy.
8. No Warranties & Limitation of Liability
- Products and the website are provided “as is” and “as available” without any warranties, express or implied.
- To the fullest extent allowed by law, our total liability for any claim is limited to the amount you paid for the order in question.
- We are not liable for indirect, incidental, or consequential damages.
9. Indemnification
You agree to indemnify and hold harmless Anura Labs, its owners, employees, and affiliates from any claims, losses, or liabilities arising from:
- Your purchase, handling, or use of the products;
- Your violation of these Terms; or
- Your failure to follow applicable laws, regulations, or safety protocols.
10. FDA Statement
STATEMENTS ON THIS WEBSITE HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. PRODUCTS ON THIS WEBSITE ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
11. Governing Law
These Terms are governed by the laws of Nevada, USA, without regard to conflict of law rules. Any disputes will be resolved in the courts of Nevada, USA.
12. Contact
For questions about these Terms, contact us.
2. Disclaimer
Last updated: Nov. 14, 2025
This Disclaimer applies to Anura Labs, anuralabs.com, and all products sold through the site.
1. Research Use Only
- All products are for in vitro research applications only.
- Products are not intended for:
- Human or animal consumption,
- Clinical or diagnostic use,
- Therapeutic use, or
- Any other in vivo application.
2. No Medical Advice
- We are not a pharmacy or medical provider.
- We do not provide medical advice, dosing instructions, or reconstitution guidance for human use.
- Information on this website is for research and educational purposes only and should not be used to make medical decisions.
- Always consult a licensed healthcare professional for any medical questions.
3. Regulatory & Legal Responsibility
- Many products may not be approved by regulatory agencies (e.g., FDA) for human or veterinary use.
- You are solely responsible for ensuring that the purchase, import, storage, and use of these products comply with all applicable laws and regulations in your jurisdiction.
4. Assumption of Risk
By purchasing and using our products, you:
- Acknowledge that research chemicals and peptides may carry known and unknown risks.
- Accept full responsibility for safe handling, storage, and disposal.
- Agree that Toad’s Pens is not responsible for any injury, loss, or damage arising from your use or misuse of the products.
5. No Warranties
- We do not warrant that product information, purity, or suitability for any particular research purpose is error-free or complete.
- Use of the website and products is at your own risk.
6. Limitation of Liability
To the maximum extent allowed by law, Toad’s Pens and its owners, employees, and affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
- Use of the website;
- Use or misuse of the products; or
- Reliance on any information provided on the website.
7. FDA Statement
STATEMENTS ON THIS WEBSITE HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION. PRODUCTS ON THIS WEBSITE ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR PREVENT ANY DISEASE.
3. Shipping & Returns Policy
Last updated: Nov. 14, 2025
This policy explains how we handle shipping, damage, and other issues for orders placed on anuralabs.com.
1. Order Processing
- Orders are usually processed within 3-5 business days after payment clears.
- We may delay or cancel orders for risk, fraud, or compliance reasons. Cancelled orders will be refunded for the product cost.
2. Shipping & Delivery
- Available shipping methods and costs are shown at checkout.
- Any delivery times provided are estimates, not guarantees.
- Once we hand your package to the carrier, the risk of loss passes to you.
3. Customs & Import
- You are responsible for any customs duties, taxes, or import fees.
- It is your responsibility to ensure the products are legal to import and possess in your country or region.
- If a shipment is seized, delayed, or destroyed by customs or authorities due to local regulations, we are generally unable to issue a refund or replacement.
- If a shipment is returned to us unopened and in resellable condition, we may, at our discretion, refund the product cost minus shipping and any fees.
4. Damaged or Incorrect Items
- If your order arrives damaged or incorrect, contact us within 3 days of delivery with:
- Order number,
- Description of the issue, and
- Photos of the packaging and products.
- We will review and, where appropriate, may offer a replacement, store credit, or refund for the affected item(s).
5. Returns, Exchanges & All Sales Final
- Due to the nature of research chemicals and peptides, all sales are final.
- We do not accept returns or exchanges for any reason other than our documented error (e.g., wrong product shipped).
- Please review your order carefully before checkout.
Note: Please review our full Shipping & Returns Policy (this page) for details on handling damaged items, shipping issues, or customs problems before placing an order.
6. Cancellations
- If you need to cancel, contact us as soon as possible.
- If your order has not yet begun processing, we may be able to cancel and refund the product cost.
- Once processing or shipping has begun, orders cannot be cancelled.
7. Chargebacks & Disputes
- If there is an issue with your order, contact us first at [EMAIL] so we can try to resolve it.
- We reserve the right to restrict future orders from accounts associated with fraudulent or abusive disputes or chargebacks.
4. Privacy Policy
Last updated: 11/09/2025
This Privacy Policy explains how we collect, use, and protect information when you visit our website and purchase research chemicals for laboratory use only.
1. Information We Collect
We may collect:
- Contact details: name, email address, billing and shipping address, phone number.
- Order and payment details: products purchased, transaction totals, and payment confirmations (payment card data is processed by third-party payment processors and not stored by us).
- Technical data: IP address, browser type, device information, pages visited, and usage data (via cookies and similar technologies).
2. How We Use Your Information
We use your information to:
- Process and fulfill orders and provide customer support
- Maintain your account and order history
- Improve our website, products, and user experience
- Detect and prevent fraud, abuse, or other illegal activity
- Comply with legal, tax, and regulatory obligations
We do not sell your personal information to third parties.
3. Cookies & Tracking
We use cookies and similar technologies to:
- Enable core site functionality (cart, login, checkout)
- Analyze site traffic and performance
- Remember preferences where applicable
You can control cookies through your browser settings, but some features of the site may not work properly if cookies are disabled.
4. Sharing of Information
We may share your information with:
- Service providers (payment processors, shipping carriers, IT/hosting providers, analytics tools) who process data on our behalf under appropriate safeguards
- Authorities or legal counsel when required to comply with law, enforce our terms, or protect our rights, safety, or property
We do not share information with third parties for their own marketing purposes.
5. Data Security & Retention
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
We retain personal information only as long as necessary for order processing, record-keeping, legal compliance, and legitimate business purposes.
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and update your personal information
- Request deletion or restriction of your data
- Object to certain processing
- Lodge a complaint with a data protection authority
You can contact us to exercise these rights using the details below.
7. International Transfers
If you are located outside our operating country, your information may be transferred to and processed in other countries that may have different data protection laws. We use appropriate safeguards where required.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the site after changes are posted means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please get in touch with us.
This Privacy Policy is for general informational purposes only and does not constitute legal advice.