1. About Toads Pens
Last updated: Aug. 24, 2026
Toads Pens is an online retailer of empty reusable injection pens and compatible accessories.
Products available through our website may include reusable injection pens, empty 3 mL cartridges, pen needles, storage and organization products, syringes, alcohol preparation pads, bacteriostatic water where offered, and other related accessories and supplies.
Toads Pens does not sell medications, prescription drugs, peptides, compounded medications, or medication-filled injection pens. Reusable injection pens sold by Toads Pens are supplied empty unless a product listing expressly states otherwise.
2. Age & Eligibility
- You must be 21 years of age or older to use this website and purchase products.
- By ordering, you confirm you are 21+ and legally allowed to buy and receive these materials in your jurisdiction.
3. Product Use & Compatibility
- Customers are responsible for confirming that any product purchased from Toads Pens is appropriate and compatible with their intended equipment or application.
- References to compatibility with 3 mL cartridges, universal pen needles, or other accessories describe physical or technical product compatibility only. They do not constitute medical advice or a recommendation regarding any medication, substance, treatment, dosage, or method of administration.
- Always review individual product descriptions and specifications before purchasing.
4. No Medical Advice
- We are not a pharmacy or medical provider.
- We do not provide medical advice, dosing instructions, or reconstitution guidance for human use.
- Nothing on this website is a substitute for professional medical advice.
5. Customer Responsibility
- It is your responsibility to:
- Handle all materials under your institution’s safety protocols, and
- Comply with all applicable local, state, and federal laws and regulations.
- Customers are responsible for using products appropriately and according to applicable manufacturer instructions and professional guidance.
- By purchasing from Toads Pens, you acknowledge that you are responsible for:
- Confirming product compatibility before use
- Following applicable instructions and safety precautions
- Using sterile products and supplies appropriately
- Proper storage, handling, and disposal
- Following all applicable local, state, and federal laws
- Consulting an appropriate healthcare professional when medical guidance is required
- Toads Pens is not responsible for misuse, modification, improper handling, or use of a product with an incompatible cartridge, needle, medication, substance, or accessory.
6. Product Information
- We make reasonable efforts to provide accurate product descriptions, photographs, specifications, colors, quantities, and compatibility information.
- However, actual product colors may vary slightly because of lighting, photography, manufacturing variations, and individual screen settings.
- Product packaging, appearance, or minor design details may also change without notice when manufacturers update their products.
- If compatibility is important to your purchase, please contact us before ordering if you have questions about a product’s physical specifications.
- You agree that your payment may be subject to risk screening by our payment partners.
- If an order is cancelled after payment, we will refund the product cost.
7. Orders & Payments
- All orders are subject to acceptance and product availability.
- We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, inventory discrepancies, or other legitimate business concerns.
- Payments may be processed and screened by third-party payment providers.
- If we cancel an order after payment has been successfully processed, the applicable amount will be refunded according to our payment and refund procedures.
- Risk of loss passes to you when we hand the package to the carrier.
8. Pricing & Availability
- We do not accept returns or exchanges.
- Prices and product availability may change without notice.
- We make reasonable efforts to ensure pricing displayed on the website is accurate. However, errors may occasionally occur. If we discover a material pricing error after an order has been submitted, we may contact you before fulfillment or cancel and refund the affected item.
- Promotional offers, coupon codes, discounts, and free-shipping promotions may be subject to separate conditions and expiration dates.
9. Shipping
- Orders are generally processed within the timeframe displayed on our website or during checkout.
- Shipping and delivery dates are estimates unless expressly stated otherwise. Carrier delays, weather, holidays, incorrect addresses, customs processing, and other circumstances outside our control may affect delivery.
- Customers are responsible for providing a complete and accurate shipping address.
- Available shipping methods, charges, and applicable free-shipping offers are displayed during checkout.
- We are not liable for indirect, incidental, or consequential damages.
10. Returns, Damaged Items & Incorrect Orders
Please review your order carefully before completing your purchase.
Because certain products we sell may be sterile, hygienic, or intended for personal use, return eligibility may vary by product and condition.
If you receive an incorrect, damaged, defective, or missing item, contact Toads Pens promptly after delivery and provide your order information and photographs when appropriate.
We will review the issue and determine the appropriate resolution, which may include replacement, store credit, refund, or another reasonable remedy depending on the circumstances.
Products that have been opened, used, altered, contaminated, or removed from sterile packaging may not be eligible for return.
Any additional return requirements displayed on the website or applicable product listing also apply.
11.Reviews & User-Submitted Content
Customers may have the opportunity to submit product reviews, ratings, photographs, or other feedback.
Reviews should reflect genuine experiences with Toads Pens or the product purchased.
Toads Pens reserves the right to moderate user-submitted content and decline to publish content that contains spam, personally identifying information, unlawful material, abusive content, medical or dosing instructions, unsupported health claims, or material unrelated to the product or customer experience.
We will not alter a customer’s genuine opinion simply because it is negative.
By submitting a review or other content, you grant Toads Pens permission to display and use that content in connection with our website and marketing, subject to applicable law.
12. Intellectual Property
Unless otherwise stated, the Toads Pens name, branding, graphics, website design, photographs, written content, logos, collection names, and other original website materials belong to Toads Pens or are used with permission.
They may not be copied, reproduced, distributed, or used commercially without authorization.
13. Contact
For questions about these Terms, contact us.
14. Disclaimer of Warranties
To the extent permitted by applicable law, the website and products are provided subject to the warranties, if any, expressly stated by the applicable manufacturer or required by law.
Toads Pens does not make medical or therapeutic representations concerning the products sold on the website.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
15. Limitation of Liability
- To the fullest extent permitted by applicable law, Toads Pens will not be responsible for indirect, incidental, special, or consequential damages resulting from misuse of products, incompatible components, unauthorized modifications, or failure to follow applicable instructions or professional guidance.
- Nothing in these Terms limits liability where doing so would be prohibited by law.
- Products are not intended for:
- Human or animal consumption,
- Clinical or diagnostic use,
- Therapeutic use, or
- Any other in vivo application.
Product Disclaimer
- Toads Pens sells empty reusable injection pens and related accessories. Toads Pens does not sell medications, prescription drugs, peptides, compounded medications, or medication-filled injection pens.
- Product information on this website describes the physical features, specifications, compatibility, storage, and use of the products and accessories we sell. References to 3 mL cartridges, pen needles, syringes, or other compatible components do not constitute medical advice or a recommendation regarding any medication or treatment.
- Toads Pens is not a pharmacy, healthcare provider, or medical practice. We do not diagnose medical conditions, prescribe medications, recommend dosages, or provide individualized medical treatment advice.
- Customers should consult an appropriately licensed healthcare professional regarding medications, injections, treatment, dosing, or other medical questions.
- Customers are responsible for confirming product compatibility and following applicable manufacturer instructions, professional guidance, safety practices, and laws.